Audiovisual players, pure players media, telecom and entertainment operators are seeing their strategic issues and digital transformation evolve, in line with the new uses of digital and mobile technology. Our teams (customer marketing strategists, Data, IT and Salesforce consultants) support the sector in all its processes of service innovation, experience personalization and operational performance optimization.
The smartphone has become a fusional object, a work and daily management tool (mobile purchase, means of payment, information search…), a social and entertainment object (access to press platform /Replay/ VOD/SVOD, …), forcing media and telecom players to adapt their model and develop their technologies.
Content personalization and recommendation, new advertising models, brand content/special operations, TV on demand, etc., data, cloud and AI are key growth and differentiation levers to better control customer relations, build loyalty and monetize the audiences or services offered.
Innovation and design service
Multi-channel CRM strategy
Solution and IS consulting
Animation / deployment of project framing methodology
Project support in agile mode
SalesForce Ecosystem Implementation SalesForce Sales / Marketing / Customer Service / Reporting
Design of web and mobile services, CMS platform (Digital Factory)
Data Management (Talend partner)
Data Visualisation (Qlik partner, Tableau, Thoughspot)
Innovation through data science and AI
For a tailor-made support & and an increased experience, come and challenge your projects with our Digital Factory, UX Studio and LAB teams.