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Strategic consulting partner of the tech leader SalesForce, VO2 Force is a team of specialists in client engagement, omnichannel customer relationship and custom implementation of CRM solutions, customer service, ecommerce, marketing … . From the audit phase to the piloting and change management of large transformation projects, VO2 Force offers global support – consulting, UX, solution integration, TPM – in synergy with its IT, DATA and AI experts.

LET’S FEEL THE FORCE.

OUR SERVICES
Consulting in operational strategy and project management
Governance
Implementation of project methodology
GDPR
UX studio
Front / Back / Mobile / API developments
Salesforce multi-cloud implementation
Clienteling Platform
Scalable TPM
Change management strategy
Training
Our partners
We have chosen to support our customers in their transformation projects by offering solutions that are both innovative and safe, benchmarked in their markets and complementary in their approach.
Salesforce is a cloud-based customer relationship management (or CRM) solution that gives all departments in your company a unified view of your customers on an integrated platform.
Tableau offers a revolutionary new approach to BI and allows you to quickly connect, visualize and share data.
OUR REFERENCES

OUR DISCOVERY
APPROACH

For a tailor-made support and an increased experience, come and challenge your projects with our Digital Factory, UX Studio and LAB teams.

L’humain au cœur des nouvelles stratégies d’engagement client

Les enseignements du Luxe

 

Depuis deux ans, l’expérience d’achat est profondément renouvelée notamment dans le secteur du Luxe. Le clienteling est devenu un incontournable de la nouvelle relation client et un véritable atout concurrentiel pour les marques.

 

Contactez-nous vite pour découvrir les 5 étapes clés de la mise en place du « conseiller augmenté », au plus près de vos besoins. 

 

Youhou ! Merci beaucoup !