Digital, AI and multi-channel strategies are driving companies to rethink the overall experience they offer to their customers and users. VO2 Group’s strategy and innovation consultants help teams to develop new ideas for experiences and innovative services adapted to ever-changing customer behaviors. Our teams also accompany these projects through to their design and technological implementation.
Market and trend analysis
Detection of customer irritants
Definition of business models associated with use cases
Analysis of customer behaviour and expectations by observing customer/supplier/partner in a situation
Redesign or design of new customer jouneys
Animation of innovation approach in executive boards
For a tailor-made support & and an increased experience, come and challenge your projects with our Digital Factory, UX Studio and LAB teams.